Student Resources

This list covers SOME of the special campus and community resources available to you as a student at Iowa State.
 

ON-CAMPUS RESOURCES

Academic and Career Resources

Academic Success CenterThe Academic Success Center offers individualized and/or group-facilitated experiences through course-specific and general academic assistance including academic coaching, supplemental instruction, and tutoring services. 515-294-6624, success@iastate.edu

Academic Calendar - ISU’s Academic Calendar includes information on term start and end dates, holidays, and final exams weeks.

Athletics Academic Calendar - The Rod and Connie French Athletic Success Center assists student athletes in need of customized academic and personal development programs. This program is located on the second floor of the Hixson-Lied Student Success Center. 515-294-0531, weare1@iastate.edu

Career Exploration - A division of Student Counseling Services, Career Exploration offers a variety of coaching and counseling programs to guide students who may be unsure in their major and career development path. 515-294-5056

College of Agriculture and Life Sciences Careers Office - CALS Careers Office offers career counseling, support, and encouragement for students within the college as well as employment placement opportunities suited to the student’s goals and aspirations. 515-294-4752, mikegaul@iastate.edu

College of Agriculture and Life Sciences Study Abroad Office - The mission of the CALS Study Abroad office is to ensure that students have high quality international academic opportunities through support via advising and planning, scholarships, and college partnerships. 515-294-5393, calsstudyabroad@iastate.edu

Employment Opportunities - The Student Employment Center oversees the Student Job Board, a resource for students to find both work-study and non-work-study opportunities at the university and within the Ames community. 515-294-5627, studentsjobs@iastate.edu

Graduate College - The Graduate College at ISU provides an institutional home for graduate and postdoctoral students. Information for prospective students interested in graduate work can be found through this resource. 515-294-4531, grad_college@iastate.edu

Help Rooms (multi-discipline) - The Department of Agricultural and Biosystems Engineering have compiled a list of subject-specific help rooms for students needing assistance with course-specific concepts and more.

Honors Program - The University Honors Program brings some of the university’s brightest students to gain early exposure to both research and leadership opportunities as well as helps to create an individualized educational path to assist with their academic experience. 515-294-4371, honors@iastate.edu

ISU Abroad - The Study Abroad Center collaborates across the university to create and advance education abroad opportunities for students. Interested students can learn more about how study abroad works including choosing a program, creating a plan, and financing. 515-294-6792, studyabroad@iastate.edu

Learning Communities - ISU Learning Communities works to facilitate the creation of groups of students taking some of the same courses to open up social and academic opportunities for undergraduates. 515-294-5165

Louis Stokes Alliance for Minority Participation Research Program - The mission of the IINSPIRE LSAMP Alliance is to increase the number of underrepresented minority (URM) STEM graduates by removing barriers and building a foundation for greater increases in future years. Visit the contacts page on the website for where to direct program-specific questions.

National Student Exchange Program - The National Student Exchange Program offers a low-cost domestic alternative for students wishing to pursue a study abroad experience. 515-294-6479, nse@iastate.edu

Office of Admissions - The Admission’s Office can assist students with transfer and advanced placement credits. 515-294-5836, admissions@iastate.edu

Parks Library - Parks Library offers both physical and electronic book and journal collections, university-specific digital repository and archives, study spaces and room reservations, technology use and rentals, printing capabilities, and more. 515-294-3642

Registrar's Office - The Registrar’s Office is responsible for course adds and drops, university withdrawals, graduation, and transcripts. 515-294-1840, registrar@iastate.edu

Science with Practice Program - Science with Practice (SWP) provides opportunities for students in CALS to learn and work experientially with faculty and staff in university research laboratories, farms, greenhouses, and other units through a planned education and work experience program. 515-294-5872, swpteam@iastate.edu

Student Innovation Center - The Student Innovation Center is an open, collaborative space for all students to help foster new ideas, creativity, experimentation, evaluation, and more. The center offers work and study spaces for students. 515-294-2649, kpiconi@iastate.edu

Supplemental Instruction - Supplement Instruction (SI) is a voluntary program offering free, regularly scheduled study sessions for traditionally difficult core courses. SI sessions are a great way to keep on pace with a course and prepare for exams. 515-294-5411, sistaff@iastate.edu

The Writing and Media Center - The WMC is a peer-tutoring center where Communication Consultants offer individualized assistance to undergraduate and graduate students working on any form of written, oral, visual, or electronic communication. 515-294-5411, writectr@iastate.edu

Undergraduate Research Assistantships - The Undergraduate Research Assistantship (URA) Program encourages outstanding juniors and seniors to pursue graduate study by offering them paid, hands-on experience in a formal research environment. 515-294-0103, jaarnol@iastate.edu

Women in Science and Engineering (WISE) - Serving undergraduate students identifying as women in STEM majors, WISE offers resources that include academic and social support and leadership and professional development. 515-294-0966, wise@iastate.edu

 

Student Life and Support

Center for LGBTQIA+ Student Success - The Center for LGBTQIA+ Student Success develops academic and personal success, community, leadership, and support resources for lesbian, gay, bisexual, trans, queer, intersex, asexual, and allied students. 515-294-5433, center@iastate.edu

College of Agriculture and Life Sciences Diversity and Inclusion Programs - CALS Diversity and Inclusion Programs offers events, activities, programs, opportunities, and resources related to diversity and inclusion issues in an effort to support diversity within the college. 515-294-8574, tncooper@iastate.edu

College of Agriculture and Life Sciences Student Services - The College of Agriculture and Life Sciences Student Services office is the main support center for students from admission to graduation, offering informational and support resources to assist students throughout their studies. 515-294-5015, cals@iastate.edu

Department of Residence - ISU’s DOR oversees on-campus housing, which includes contracts and placement, room maintenance requests, room transfers, roommate issues, and more. 515-294-2900, housing@iastate.edu

International Students and Scholars Office - The International Students and Scholars Office provides immigration services, personal support, and cross-cultural expertise within a welcoming and supportive environment for international students and scholars throughout their university experience. 515-294-1120, isso@iastate.edu

ISU Dining - ISU Dining is a large campus organization overseeing on-campus residential dining centers, cafés, convenience stores, food court, restaurants, catering, and more. Information regarding meal plans, locations, and hours are provided through ISU Dining. 515-294-3865, dining@iastate.edu

Margaret Sloss Center for Women and Gender Equity - The Margaret Sloss Center is a women’s support center that deals with issues of gender equity, harassment, sexual assault, or other issues that affect academic performance and quality of life for all students. The center advocates for individuals and groups; provides support, referrals, community and programming; and maintains a safe space in the Sloss House. 515-294-4154, slosscenter@iastate.edu

Multicultural Student Affairs - The Multicultural Student Affairs office uses learning communities, academic enrichment programs, leadership opportunities, classes, workshops and community activities to connect multicultural students to Iowa State and the Ames community and supports multicultural students as they acclimate to the university. 515-294-6338, omsa@iastate.edu

Recreation Services - ISU’s Recreation Services oversees the university’s gym facilities and offers a variety of recreational and intramural opportunities to support students in social and personal wellness. 515-294-4980, recservices@iastate.edu

Sorority and Fraternity Engagement - The Greek community of Iowa State University strives to enrich the lives of its members by maintaining scholastic achievement, fostering friendships through brotherhood and sisterhood, enhancing leadership and promoting service. 515-294-1023, sfestaff@iastate.edu

Student Accessibility Services - Student Accessibility Services supports students with disabilities, coordinates reasonable accommodations, and provides related support services that promote equitable access to education and university life. To document ANY disability that affects quality of life and academic performance, contact SAS. 515-294-7220, accessibility@iastate.edu

Student Activities Center - The Student Activities Center oversees clubs and organizations representing varying hobbies and passions. From academic to cultural, to sports, religion, and special interests, SAC has something for everyone looking to connect with other students over shared interests. 515-294-8081, sac@iastate.edu

TRIO Services - The TRIO programs at Iowa State University include four outreach and support programs targeted to help low-income and first-generation students’ progress from middle school to successful completion of post-baccalaureate programs. 515-294-0210, rlipsey@iastate.edu

Veterans Center - The mission of the Veterans Center is to strengthen the lives of Veterans, military personnel, their families, and the university community by offering support resources and a place for student veterans to find comradery during their studies. 515-294-9801, veteranscenter@iastate.edu

WorkLife and Family Services - Whether you need assistance looking for child care services, family support resources, or developing networks, the office of ISU Child Care & Family Services is available to develop a system of care and support for students and their children. 515-294-3149, worklife@iastate.edu

 

Health and Wellness

Iowa State Crisis Textline - If you are concerned about your personal safety or the safety of others, or you are concerned about harming yourself or someone else, or you believe you are losing touch with reality, the 24-hour ISU Crisis Textline can help. Text "ISU" to 741741

Network Community Counseling Services - Affiliated with the Psychology Department at Iowa State University, Network Community Counseling Services is a low-cost therapy resource that focuses on topics such as (but is not limited to) depression, grief, anxiety, separation/divorce, substance abuse, life adjustments (such as job loss), and relationship problems. 515-294-1898, groups@iastate.edu

Sexual Misconduct Services - If you or someone you know is a victim of sexual misconduct, sexual assault or rape, the university offers several resources for reporting and supporting victims on the accompanying website. 515-294-1020, dso@iastate.edu

Student Assistance - Student Assistance is a branch within the Dean of Students Office that provides assistance to students experiencing difficulties or complex situations to ensure that each student has the opportunity to achieve their academic and co-curricular goals at Iowa State University. This includes situations such as student mental health, missing classes for emergencies (even jury duty), long-term illnesses, death of a loved one, unexpected challenges, and more. 515-294-1020, studentassistance@iastate.edu

Student Counseling Services - Student Counseling Services offers a wide variety of support services for common mental health issues facing today's college students, including stress, anxiety, depression, suicidal thoughts, self-injury, relationship problems, physical, sexual, and verbal abuse histories, eating disorders, substance abuse discrimination, and more. Students participating in personal counseling at Student Counseling Services may be referred for clinical testing to aid in the counseling or career decision-making process. 515-294-5056

Thielen Student Health Center - Thielen Student Health Center meets the healthcare needs of students, including injury and illness care, physical and wellness exams, immunizations and vaccinations, physical therapy, sexual health, and more. Basic medical care is covered under the university, but the center offers sliding-scale discounts for uninsured students needing specialized medical services through the center. 515-294-5801

 

Financial

"Give a Swipe" Program - Students who are enrolled in a meal plan can donate Flex Meals or Dining Dollars to help students experiencing food insecurity on campus. Students interested in donating or receiving food assistance can visit the accompanying website for more information.

Office of Financial Aid - The Office of Financial Aid provides information on federal and private loans, scholarships, tuition grants, and assists students with financial concerns and aid issues. 515-294-2223, financialaid@iastate.edu

Office of Student Financial Success - The Office of Student Financial Success provides one-on-one advising services in an effort to reduce loan debt and improve the overall financial health of university students. 515-294-2223, financialsuccess@iastate.edu

Scholarship Opportunities - Outside of university-wide and special-interest scholarships, CALS provides an array of yearly scholarship opportunities for incoming students, current undergraduates, and graduate students within the college. 515-294-2518, cals@iastate.edu

SHOP Food Pantry - SHOP is a free student-run, on-campus food pantry for university students. Identification is not needed, and any student can stop by during pantry hours to browse and pick up non-perishable and personal care items.

 

Safety and Legal

Academic Grievances - Concerns about academic matters are most appropriately resolved with the instructor or the Department Chair. Any student that feels they have been treated unfairly may file an Appeal of Academic Grievances. Instructions can be found at the accompanying link.

Dean of Students Office - Staff from the Dean of Students Office can assist a student in filing formal complaints, can work with the student to address concerns over housing, class assignments or schedules, leaves of absence, withdrawal or other academic or safety concerns. 515-294-1020, dso@iastate.edu

ISU Department of Public Safety Escort Service - Concerned about walking on campus during evening and overnight hours? If walking to your car or residence hall leaves you feeling a little uneasy and apprehensive, call SafeRide, a safe ride available to anyone on campus grounds. 515-294-4444, dpsinfo@iastate.edu

ISU Police - The Iowa State Police Department is committed to creating a safe and welcoming environment within the university community. ISU Police can advise students of their options in safety-related situations, assist with reporting crimes, help preserve evidence while they consider options, and assist students in safety planning. 515-294-4428, dpsinfo@iastate.edu

Office of Equal Opportunity - The Office of Equal Opportunity serves ISU faculty, staff, and students in ensuring equal access to employment and educational opportunities through assistance with accommodations, conflict resolution and reporting, and educational resources on fighting discrimination and harassment in the classroom. 515-294-7612, eooffice@iastate.edu

Office of Student Conduct - The Office of Student Conduct works to protect student rights, and to foster a healthy and safe educational environment that promotes mutual respect and ethical standards. Reporting of academic misconduct, hazing, and information on the Student Code of Conduct (along with appealing a filed report) is overseen by this office. 515-294-1020, knowthecode@iastate.edu

Ombud's Office - The Iowa State University Ombuds Office is a confidential, independent, neutral resource graduate students can use to informally work through challenges one might be facing in the workplace or at school – with colleagues or supervisors, PI’s, or policies and procedures. 617-895-4026, ombuds@iastate.edu

Policy Library - The Policy Library contains university policies and resources. University policies present non-discretionary expectations that describe accepted standards of conduct, criteria for granting privileges or benefits, or the means of conducting university-related activities.

Student Legal Services - Student Legal Services is a legal aid office that provides free and confidential legal services for currently enrolled Iowa State University students, spouse cardholders, and recognized Iowa State University student groups. SLS is also available to provide law related educational programs on a variety of topics for students within the university community. 515-294-3998

Students on the Rise in Education Success (STORIES) - STORIES provides guidance and resources for foster youth, homeless youth, and independent students at the university and is dedicated to helping meet the basic needs of these students to promote success and resiliency during their time at Iowa State.

 

OFF-CAMPUS RESOURCES

Basic Needs and Financial (Food, Clothing, Shelter)

Bethesda Lutheran Church Community Food Pantry - Open to the public, the Bethesda Lutheran Church offers supplemental food to those in need. Please visit the website for food pantry hours. 515-232-6256

City of Ames Housing Division - The City of Ames Housing Division provides affordable housing for those facing economic challenges (Section 8 Low Income Housing Program). 515-239-5400

Clothing that Works - Clothing that Works is a free clothing closet for anyone who may be experiencing economic hardship. clothingthatworks@gmail.com

Emergency Residence Project - The ERP provides short-term shelter and meals to homeless and near-homeless adults and families, transitional housing to families, and emergency rent assistance including past due rent, deposits, and utilities (when funds are available). 515-232-8075

Food at First - Food at First is a free meal program and food pantry serving anyone who is hungry in the city of Ames, no questions asked. 515-344-4357, patty@foodatfirst.com

Good Neighbor Emergency Assistance - GNEA provides emergency rental, utility, food, and travel assistance to individuals and families in Story County. 515-296-1449, assistance@gnea.org

Low or No-cost Professional Clothing Services - Provided by the College of Engineering, this resource lists low to no-cost clothing stores within the Ames and Des Moines area with a specialization on places offering business attire for professional purposes.

Mid-Iowa Community Action (MICA) - MICA provides early childhood, health, family development, housing services, and community enrichment programs for impoverished residents of Iowa. 641-752-7162, info@micaonline.org

Rosedale Shelter - Rosedale Shelter provides emergency support services, food, housing, counseling, and transition support for runaway and at-risk youth. 515-233-3141

Salvation Army Food Pantry - A free food pantry that offers nutritional staples, non-perishable items, and personal need items for Story County residents. 515-233-3567

Love Your Neighbor Emergency Assistance at St. Thomas Aquinas Catholic Church - LYN provides emergency rental assistance and basic needs resources for individuals and families in Story County. 515-292-3810

United Way of Story County - United Way of Story County offers an array of resources for individuals, including rental and housing assistance, food pantry referrals, addiction recovery programs, and more. 515-268-5142 or 211

Veterans Affairs - The Veterans Assistance Program through Story County assists those who have served with rent and mortgage payments, utilities, food, medical needs, transportation, and more. 515-956-2626

 

Health and Wellness Support

ACCESS - ACCESS provides sexual assault and domestic abuse victims with an advocate who is trained to assist victims and can speak with students confidentially as they process their experience and consider their options. ACCESS also provides safe, temporary housing counseling, and crisis support for victims. 515-292-0500

McFarland Clinics - Provides multiple clinics throughout Ames, including clinics servicing basic medical care to assistance with more specialized medical needs.

Mary Greeley Medical Center - Mary Greeley is the Ames-area hospital for emergency and urgent care services. Specialty services are also offered through the hospital in partnership with McFarland Clinics. 515-239-2011 In case of emergency, call 911

National Suicide Prevention Lifeline - The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals. 1-800-273-8255

Planned Parenthood of Ames - Planned Parenthood offers affordable, low-cost health care including general wellness services, sexual health needs, and support and educational resources. 1-877-849-0763

Primary Health Care - Provides follow-up, continuity of care, pharmacy assistance, and supportive services to medically insured, uninsured and underinsured patients in need. Costs are based on sliding fee scale. 515-232-0628

Story County Community Dental Clinic - Offers a wide range of low-cost dental services to low-income patients of all ages. 515-598-5298

Story County Community Therapy Options - Created by ISU’s Student Counseling Services, this guide lists information about local therapy providers, their specialties, and information about what insurances they accept.

The Trevor Project - The Trevor Project is the leading national organization providing crisis intervention, suicide prevention services, and support resources for LGBTQ youth under 25. 1-866-488-7386

Youth and Shelter Services - Youth and Shelter Services of Iowa provides a variety of resources, including counseling, adolescent addiction treatment, emergency housing for youth, foster care information, parenting and life skills resources, and more. 515-233-3141

 

Safety and Legal

Ames Police Department - The Ames Police Department serves the community in safety and outreach and can assist with off-campus safety issues. 515-239-5133

Legal Aid Society of Story County - Provides legal aid services for low-income residents of Story County. 515-382-2417, contact@legalaidstory.org

Story County Attorney's Office - The Story County Attorney performs specific legal services, including mental health commitment proceedings and all juvenile delinquency and child-in-need-of-assistance cases. 515-382-7255

Story County Sheriff's Office - Ensures public safety through the implementation of professional and proactive law enforcement services in Story County. 515-382-7458

Victim Assistance Program - If you are a victim of a crime, the Story County Victim Assistance programs provides support resources and guidance in dealing with legal implications and proceedings. 515-382-7255